PlantIn Reviews
PlantIn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PlantIn reviews show a 1.3 star rating from 9 customer reviews; consumers are mostly dissatisfied and report repeated unexpected charges.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service and confirming cancellations.
- Watch billing and subscription dates closely to avoid unexpected charges.
- Request a refund promptly if billed after trial; document attempts to cancel.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing practices and refund delays.
- Hard to cancel membership or get a working phone contact.
- Reports of multiple charges and alleged unauthorized subscriptions.
Positive Feedback
Some users say the app helps identify plants and was easy to sign up for initially.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PlantIn reviews show a 1.3 star rating from 9 customer reviews; consumers are mostly dissatisfied and report repeated unexpected charges.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service and confirming cancellations.
- Watch billing and subscription dates closely to avoid unexpected charges.
- Request a refund promptly if billed after trial; document attempts to cancel.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing practices and refund delays.
- Hard to cancel membership or get a working phone contact.
- Reports of multiple charges and alleged unauthorized subscriptions.
Positive Feedback
Some users say the app helps identify plants and was easy to sign up for initially.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, Georgia
Hopefully I am writing my question to...
The reviewer tried to contact the company before posting this review.
- - The customer cannot reach the company by phone or chat to cancel the 7-day trial.
- - They fear being charged after a free trial and want follow-up.
Hopefully I am writing my question to Plantin!!! I have called twice at 9:31 AM and again at 2:58 PM today.
I am trying to reach someone to make sure you are not going to be billing me. I also sent a text at the 813351**** number several days ago before my seven day free trial was up. I do not want to use your app, but I cannot get anyone to let me know that youve received any of my messages. The two phone calls I made today had a recording saying my call could not go through.
This number is located under contacting your company. A little while ago I tried one more time to send a chat message and I was ask questions I did not it was called. Just ask I believe. Im about ready to call Better Business Bureau to find out what is going on.
When you have seven days of free trial and then you cannot reach the company to cancel that you are not interested.
I wanna make sure I am not going to be charged for this app because I am not going to be using it. Please follow up with some sort of answer.
User's recommendation: Don’t use this app. Their contact I for stinks. Hard to make sure you cancel before your 7 day FREE TRAIL.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Istanbul, Istanbul
Failure to contact the company
The reach to customer service is semi-impossible, the cancellation I asked for I didn't receive a confirmation for that, and although it's written cancel, still I have a validity till the year 2027!!!
- Helped in some plants issues
- Mimic a i without thinking
Preferred solution: Details about my subscriptio
User's recommendation: Be carful before being a member speciall if you know now that any ai program can do the same job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello, I am Sandy Daniel. I subscribed...
The reviewer tried to contact the company before posting this review.
- - The subscriber says the plan is expensive and unused for years.
- - They report cancellation difficulty and request immediate cancellation with a refund.
Hello, I am Sandy Daniel. I subscribed to you, PLANTIN, a year or so ago. But it just got so expensive for me for the amount I used it. I have tried to cancel, but it is really hard to get a hold of you. I even changed my charge card, but you found me. I have 2 emails, and I do not remember which I used: 1. sandydaniel1952@***.com or 2. grammababesandy@***.com.
Sooo, I hope this site works. Please cancel my account today if possible and send any money back. As I have said, I haven't used it for the last year or so.
Thank you.
Sandra Daniel
- Do not help
Preferred solution: Full refund
User's recommendation: Keep at it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get ahold of them.
- - •Cancel the account and refund last 6 months.
- - •Cannot recall the registered email.
- - •Charged twice monthly; not using service for a year; no reply.
Still nothing. It is like a big scam.
I am *** and I have tried to get someone to help me. I need to cancel my account.
I do not remember what email I used, sorry. The one above or ***. I am getting charged twice a month sometimes but for no reason. I haven't used your site for a year; I have written, texted, and emailed, but you never answer.
BAD SERVICE!
Just cancel and refund me for the last 6 months. Thank you, ***.
- Can find almost any info on plants
- Hard to cancel
Preferred solution: Full refund
User's recommendation: This is not a good company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTO CANCEL
- - Signup price was $49.99 for a year.
- - Charged twice monthly: $29 and $34.
- - Still being charged this month and requesting account cancellation.
When I signed up, it was $49.99 for a year. But soon I was getting charged twice a month: $29.00 and then $34.00.
I have been trying to cancel for a year. You are very hard to find, and if by chance I did find you, you never answered. Now I am being charged again this month. It seems there are a lot of frustrated people out here.
Please cancel my account.
Thank you, ***
Preferred solution: Full refund
User's recommendation: DO NOT SUBSCEIBE TO THIS APP. THEY WILL RIP YOU OFF MONTH AFTER MONTH.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant download the app
I attempted to download your app and was not able to do that. You charged my account on 5-18-26 [GOVERNMENT_ID].
If you are not able to correct this, I expect you to credit my account. My phone number is [PHONE_NUMBER].
Preferred solution: Full refund
Berkeley, California
I believe I'm a victim of fraud.
I was going through my bank account and noticed a $24.99 charge from Platinum Purchases. I am not aware of this subscription.
I called the bank and there is not a phone number available to call and ask question or cancel. How convenient!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bologna, Bologna
Costi a limitare
Tutto bene ma occorre diminuire i costi generali mmmmm mmmmm mmmmm mmmmm kkkkk nnnnn nnnnn nnnnn nnnnn
Phoenix, Arizona
I did not sign up for PlantIn and now they have charged my account several times
Company needs to refund to me the charges they charged me. Company doesn't even furnish a phone number to contact PlantIn.
User's recommendation: Don't get drawn into the scam
Houston, Texas
This is a ripoff!!!
Apparently someone has subscribed to this using my information and money and this company wants MORE money to cancel!!
I DID NOT AUTHORIZE THIS AND I WANT A REFUND OF MY STOLEN MONEY!!!
User's recommendation: Avoid this website!! Crooks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription cancellation
The reviewer tried to contact the company before posting this review.
- - Cancellation requests were made; $49.99 debits continued.
- - Latest debit 1/30 for $49.99; refund requested.
- - Site lists a non-working phone number.
The fact that they have a non-working number on their website gave me pause, and not offering a refund for Feb that was debited on Jan 30 or even acknowledging my refund request was not good customer service.
This most recent debit was Jan. 30 in the amount of $49.99. You need to take the listed phone number off your website since it's a non-working number and kindly refund my money. There are two order numbers; one placed on 9/30/2025, a cancellation was requested.
The debits continued until last month. There are many order numbers in prior months. I hadn't been checking my bank statements due to much stress after the passing of my husband. I noticed the debits when my daughter sat down with me to go over my financials.
I immediately contacted you for a cancellation.
I don't understand your business ethics. $250.00 is not a small sum.
- Easy to sign up
- Hard to cancel
Preferred solution: Full refund
User's recommendation: If you sign up for the trial, make sure you write several times if you want to cancel, and notify your bank.
Topeka, Kansas
Need to cancel
I signed up for the year but got these charges
43.73 on April 24th and
10.92 on April 25th and May 1st
I want to cancel my subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Independence, Missouri
Horrible Fraud Lies NO contact Dont trust them
- - Charged $49.99 two days after signup, though an email stated a 30-day trial before charge.
- - Seeks a full $49.99 refund.
The ONLY reason I AM a customer is because I was LIED to and cant contact anyone to CANCEL my account and REFUND MY FULL AMOUNT OF 49.99. I need a FULL REFUND ASAP.49.99
There is NO update because there is NO contact with this fraudulent company. They lied and charged me full amount 2 days after signing up.
They sent me email stating I had 30 days to try before billing the 49.99 and then charged me 49.99 2 days later. There is NO phone or email to contact them because there are tons of negative reviews from people who have been cheated out of money for nothing.
was charged the full 49.99 2 days after I signed up and have an email stating I had 30 days to try the app before being charged that amount. I want a full 49.99 refund ASAP.
I had to check 1 star but I ONLY give them ZERO stars
- No pros
- Lies fraud no contact lost money too many to list
Preferred solution: Full refund
User's recommendation: DO NOT TRUST THEM OR GIVE THEM ANY MONEY
Jupiter, Florida
Being Charged for something I don't use. Not Happy
Need to cancel this charge that is being taken from my account every two weeks. Don't need it and have not used it for any reason.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Independence, Missouri
I was charged the full 49.99 2 days after I signed up and have an email stating I had 30 days to try the app before being charged that amount. I want a full 49.99 refund ASAP.
- - 30 days access for 9.99 USD.
- - 49.99 USD billed after trial.
- - There is a 49.99 USD pending charge.
- - User requests a refund and overdraft refunds.
DO NOT SIGN UP WITH THIS COMPANY. THEY WILL TAKE YOUR MONEY AND NOT THE AMOUNT OR TRIAL THEY SHOW ON THE WEBSITE.
THERE ISNT A CONTACT PHONE OR EMAIL ADDRESS OR ANY WAY TO CONTACT THEM SO RESOLUTION IS NOT AVAILABLE THRU THEM. THEY ARE NOT A REPUTABLE COMPANY.
This is the email they sent me when I signed up!Thank you for your order
We are glad to see you as a part of our big green family.
Your order details are:
30 days access for 9.99 USD
We will bill you 49.99 USD when trial ends
Order date: January 21, 2026
Payment method: Card
Now, I have a 49.99 pending charge on my bank acct. I want a full 49.99 refund ASAP.
If I have overdrafts because of this I will be requesting those be refunded as well because this was Fraud. Now they say they don't support my file showing the email they sent me?
- There are no pros they lie and have no way to call them
- Better send me a full refund
- This company is a fraud
- Lied no contact no place to send proof of email
Preferred solution: Full refund
User's recommendation: DO NOT SIGN UP WITH THIS APP. THEY LIE!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription
The reviewer tried to contact the company before posting this review.
cancel my subscription and refund my $49.99 that was taken out of my account on 3/3/26. Please refund my money
Preferred solution: Full refund
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